April 19, 2010

Business Coach Training:

Business Coach training is fast becoming an established part of the way many successful Organisations are designing their training and development programs.

The Business Coach training concept, is increasingly being seen as an essential tool of management training and an important aid in getting the best out of available resources.
The fact that  departmental managers already possessing significant job descriptions, are happily taking on the additional responsibilities of adopting  business coach training to then download knowledge and expertise to their subordinates, clearly demonstrates the increasing respect being given to the sector.

Enlightened modern managers should as a matter of course be employing business coach training techniques to help ensure their staff perform at their very best. But before the employees are open to coaching, they ideally be given an explanation to understand fully just why there is a need to continually improve their performance.
That is the challenge.
That there is the need for continuous improvement in all organisations may be self evident to senior staff but requires reiteration at lower levels.

Secondly, the staff member needs to believe, requires reassurances that they are wholly able to cope with continual change and improvement and have the specifics outlined in a non threatening manner.
That is the confidence factor.

Business coaching involves not only the ‘how to do it ‘part of the equation but also involves conveying to their staff that new outlooks are extremely important. Coaching does not always involve adding new skills.
It is often about establishing between high and low priorities and sensibly separating the small causes of underlying problems so that their people’s minds are uncluttered by elements that cause doubts and procrastranation.

This is why the important aspect of business coach training should involve a free flowing feedback process. Before starting this exercise, the manager / coach need to spend time observing the employees current performance with respect to the following.
What is the quality and quantity of the work?
What are his/her top priorities?
What knowledge and skills does the person possess?
What is the current level of motivation?

So the manager should use this opportunity to

  • Describe current performance from the line managers perspective but start by building on strengths already apparent
  • Explain the business consequences of below average performance. Late deliveries, upset customers? Poor quality service? More unhappy people, disgruntled employees? It is very important to understand the full consequences of poor performance.
  • Make good use of feedback sessions — times when their people are most receptive to learning and understanding.
  • Demonstrate to the individual employee what good / very good performance looks like and gain employee commitment to aim for that goal.
  • Make or discuss specific suggestions on how to improve and the timescales involved and concentrate on one or two realisable improvement opportunities.

The best business coach training techniques are effective because they are multi faceted and demonstrate what to do, they provide feedback, and ask pertinent questions.
A good manager should believe in people’s potential to improve and they should help employees concentrate and define what exactly is important, gain new skills, and eliminate the elements that do not have an intrinsic value to the job in hand.

Using the appropriate business coaching styles also assists greatly in assisting employees become more responsible for examining their own performance levels and how they impact on the team effort of the company.
There is plenty of empirical evidence that employing such micro techniques has proved extremely effective for companies in improving their macro performance while simultaneously giving both managers and their staff a much greater level of job satisfaction and fulfilment.
So is Business Coach training right for you?

Filed under: Business Coach Training — Tags: , — Carl Hewitt @ 1:07 pm

April 2, 2010

Executive Coach Training

Executive Coach Training has emerged as a management tool of some substance over the last few years with senior staff from all manner of professions readily adopting the term as an adjunct to their main appointment job title.
The additional appendage of  “Coaching Manager” is becoming a common feature of Company brochures and Integration trees.
It can only be a matter of time before the term becomes a commonly generic job title in its own right in the appointments pages of Management Journals and the like.

Are you seriously thinking about a change of direction in your career or maybe just pondering on how to skip a few rungs on the internal promotions ladder ?

Are you a line manager who is being encouraged to play a role in the learning and development of their front line staff but are unsure of the relevant sources of information to tailor and focus the learning into a useful exercise for the whole team ? Or are you simply looking at different options that could broaden your role in the firm and expand your current job specification ?
Well , the above executive coaching discipline is being offered as part of a Executive coaching Diploma being put put forward by an organisation called the Positive Success Group Scotland and is set to start in the spring of this year.

Executive coach training will be one element of a twin track approach adopted which will include  the business side of improving performance but will also be matched up with the softer skills side of modern Management techniques.
But the design and purpose of that part of the syllabus will lean towards those already established in a career  ( perhaps business consultancy ) but wish to broaden their skill base without necessarily abandoning their current Income streams. In other words–adding another string to their bow.
But for the purposes of this narrative we shall concentrate on the business side of the Course.

The Benefits of Executive Coach Training –

Study effective coaching skills techniques and positively interact in a professional and effective manner with outside organisations

Study the techniques involved in supporting and developing line managers ( or similar grade ) to fully understand and really develop their skills as an internal coach

Study and implement the processes involved in Organisational Change and holding Company Brand audits

Discover ways to improve communications with the firms clients while utilising and developing abilities to goal set

Managing smaller Projects – A practical Approach

Equipping the internal Coach with the right skills and business knowledge to make a real impact at ground level

Study the different Leadership and Management styles involved when changing the vision of an Organisation

One of the concluding parts of the course is a ‘Business Planning ant transferring skills for the Self Employed’ seminar. This is a rigorous section in its own merit and moves the student through the processes of a constructing a viable business plan for raising finance, website design and marketing techniques to ensure their skills are successfully positioned in the market place. In other words , how to get noticed.
That section of the course is particularly interesting for those who have the ambition to start their own coaching practice.

Undergoing executive coach training and successfully gaining a professional qualification in that discipline is increasingly being seen as an important aid to promotion and increased earning potential.
The Positive Success Group life and executive coach course we provide in Scotland, is geared for and aims to do just that for its participants.

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